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      Capita

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      Related searches: Capita reviews | Capita jobs | Capita salaries | Capita benefits
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      Customer Service Agent Interview

      Dec 13, 2023
      Anonymous employee
      Cork
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Capita (Cork)

      Interview

      The interview was very simple, online, and fairly casual but I discovered in the middle of it that I needed to have my passport to hand which hadn't been conveyed in advance. I then had to go and find my passport which I thought would have seemed unprofessional but I guess they didn't mind as I got the job. On acceptance of the job I was given a work email to access workday and found a message there telling me to have my passport ready. Somewhere I couldn't access before accepting the job and being given a work email.

      Interview questions [1]

      Question 1

      They asked the same question in several different ways, essentially, what makes a good customer service representative?
      1 Answer

      Other Customer Service Agent Interview Reviews for Capita

      Customer Service Agent Interview

      Sep 21, 2023
      Anonymous employee
      Cork
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Capita (Cork)

      Interview

      Gamified personality test. Phone interview bnd then a Zoom interview online.Everyone was very nice and it was an easy interview. The interviewers were very friendly. They made you feel very comfortable.

      Interview questions [1]

      Question 1

      What experience do you bring to the role.
      Answer question

      Customer Service Agent Interview

      Oct 18, 2023
      Anonymous employee
      Manchester, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Capita (Manchester, England) in Jan 2022

      Interview

      It was very good interview. Interviewer was very friendly and kind and understood the importance of understanding the location of geography and history of the sciences and ingenuity of scientists in order to extract the information

      Interview questions [1]

      Question 1

      How are you doing today
      1 Answer

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