CarePlus Health Plans Interview Questions | Glassdoor

CarePlus Health Plans Interview Questions

Interviews at CarePlus Health Plans

8 Interview Reviews

Experience

Experience
75%
25%
0%

Getting an Interview

Getting an Interview
88%
12%

Difficulty

2.6
Average

Difficulty

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  1.  

    Insurance Sales Agent Interview

    Anonymous Employee in Tampa, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at CarePlus Health Plans (Tampa, FL) in January 2014.

    Interview

    Came in, sat down, got asked questions. A lot of mostly hypothetical situations on how I would react in certain situations with people (i.e. potential customers with various problems) and questions regarding ethics and social skills.

    Interview Questions

    • A lot of mostly hypothetical situations on how I would react in certain situations with people (i.e. potential customers with various problems)   1 Answer

  2.  

    Sales Representative Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 weeks. I interviewed at CarePlus Health Plans (Orlando, FL) in July 2015.

    Interview

    After submitting an application on Humana.com, I was contacted by their HR department informing me of a phone interview. The phone interview took about 45min; where the director and the market manager asked me several questions about myself, work ethic, and sales experience. Soon after the phone interview, I was asked to come in for a formal interview; at that point, the interviewers just wanted to put a face with the voice. The atmosphere was a very loose and comfortable for me, and I was able to be myself. The entire hiring process took about 6 weeks.

    Interview Questions

  3.  

    Counsel Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at CarePlus Health Plans.

    Interview

    There was a recruiter phone screen, manager phone interview, and in-person group interview. Everyone was well-prepared, professional and thorough. Seems like a good place to work with competent people. My skills did not fully match their needs.

    Interview Questions


  4.  

    Clinical Advisor Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at CarePlus Health Plans in October 2011.

    Interview

    Pretty standard interview process


  5.  

    Provider Service Representative Interview

    Anonymous Employee in Tampa, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 days. I interviewed at CarePlus Health Plans (Tampa, FL).

    Interview

    The interview was pleasant with dept supervisors. It was a behavioral based interview for the most part with some interesting personality questions like “if your life was a song what would it be?”

    Interview Questions

    • Describe a difficult situation you encountered at a previous position and how did you deal with it?   Answer Question

  6.  

    Member Services Representative Interview

    Anonymous Employee in Tampa, FL
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at CarePlus Health Plans (Tampa, FL) in June 2015.

    Interview

    very smooth and very easy process. phone interview, then 1 on 1 then drug test and then employment offer. after that I had to do a preliminary assessment and a skills test for call center enviroment

    Interview Questions

    • How many years of experience I had in customer service?   Answer Question

  7.  

    Customer Care Specialist Interview

    Anonymous Employee in Miami, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at CarePlus Health Plans (Miami, FL) in November 2013.

    Interview

    You received an email stating you were elected for the position then a recruiter will do a phone interview when you pass this process comes the face to face and then you received a phone called stating,that you were hired.

    Interview Questions

    • What are your strength and weakness.
      How do you handle stress.   Answer Question
  8.  

    Customer Care Specialist Interview

    Anonymous Employee in Tampa, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at CarePlus Health Plans (Tampa, FL) in October 2016.

    Interview

    I interviewed with a Team Lead and the departmental manager. They asked about 5-10 basic interview questions like "Why should we hire you?" "Tell me about yourself." and then about 5 behavioral questions. They made the interview very comfortable. They were friendly and explained everything thoroughly. One of the behavioral questions threw me for a loop, but they reassured me that no answer was wrong.

    Interview Questions

    • Tell me about a time you had to difficult customer and how did you resolve it.   Answer Question

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