I went through a three-round interview process that began in mid-December 2025, with all rounds conducted in person at their office.
Round 1 with the Head of Product
Round 2 with the Chief People Officer
Round 3 with the Chief Product and Technology Officer
The interviewers themselves were professional and engaging, and the conversations gave me a reasonable view of the role and the business. I appreciated the access to senior leadership early in the process.
That said, the process stretched over several weeks across the holiday period, which felt longer than necessary for a role at this level. Each round required a separate trip into the office, which added to the time and logistical commitment on the candidate’s side.
After the Offer:
This is where my experience took a significant turn. An offer was extended and I engaged in a professional and respectful negotiation over email, raising reasonable questions about the package. While the initial responses were courteous, once I communicated that I was unable to accept the offer as structured, all communication stopped completely.
Despite reaching out again and leaving the door open to further discussion, I received no response — not even a basic acknowledgement. For a company where the Chief People Officer is directly involved in the hiring process, this lack of courtesy was disappointing and frankly unprofessional.
Advice to Candidates:
The role and the business may genuinely offer growth opportunities, and the people you meet in interviews are personable. However, pay close attention to how they communicate — or don’t — when the dynamic shifts. In my experience, the professionalism shown during the courtship phase did not extend beyond it.
For a senior role requiring significant in-office commitment, I would encourage candidates to ask direct questions about culture, communication norms, and management style before signing anything.