First stage was an informal video call with internal recruiter. The second stage was a video interview with the line manager and colleague. The third round was a face to face interview including presentation
Interview questions [1]
Question 1
Tell me about a difficult client situation and how you handled it
I applied online. The process took 2 weeks. I interviewed at Connectr (London, England) in Apr 2024
Interview
Very concerning experience with Connectr at interview stage where I did not pass the first stage.
Pre interview I was advised to complete a task which was to complete a review of an SOW in line with a company brief. Was advised in the task notes that they did not expect me to have a working knowledge of a task or the jargon/workplace language associated with completing such a task. The second stage of the interview consisted of scenario and situational based questions.
After waiting around 3 days to obtain feedback on my interview it was that I had not completed the Statement of Work review thoroughly enough in line the with the details provided by the company brief. Perfectly fine with this response at this stage, I requested to understand where I possibly went wrong in line with the preparation of the brief.
The recruitment lead advised on 2 areas of discrepancy that I should have mentioned in the SOW/brief review. As I had prepared quite meticulous notes pre meeting for the task I was able to cross reference what she said was a mistake. She mentioned 2 points that I raised in the presentation of the task and a further point that she went on to explain as a 'bonus' mark that wouldn't increase/decrease my score in the task (which of course is pointless for any marking criteria to mention)
She also advised that the answers in my scenario based interviews were not succinct enough which I cannot dispute although I did provide related experience in the notes I prepared pre interview.
After flagging the discrepancies in the decision making process that I found in relation to the marking of my prepared task I was advised that I was being 'aggressive' despite taking care to maintain a professional and courteous tone.
It was quite insulting to have my feedback levelled at me as lacking attention to detail when the feedback call took place I was able to highlight inconsistencies in the recruitment process and the marking of the task simply by outlining what I had prepared for interview and cross referencing it with the outcome and review of how they had scored the task.
I believe that this company despite being a 'DEI friendly' company has all the hallmarks of a virtue signalling capitalist venture. As a black man approaching this company for interview believing he prepared meticulously and thoroughly it was quite surprising to see that leadership and onboarding consisted entirely of white middle class individuals and I was interviewed by 3 white women. Quite the reflection of their company ethos.
I would not have worked at Connectr after reading more into the comments on Glassdoor about employee experiences here. I get the feeling after a brief interview process with them that a lot of negative employee experiences are true. Avoid this company if you are talented and have something to offer, especially if you are from any background other than white middle class. They seem to have an issue with involving minority background employees in their DEI friendly company
1
Connectr response
2y
Thank you for your feedback, we really do take all feedback on board and appreciate it. We’d love to understand more about your experience and if you feel comfortable sharing, please get in contact with us via team@connectr.com
I applied online. The process took 2 months. I interviewed at Connectr in Jul 2023
Interview
PLEASE STAY AWAY, especially if you are a member of a minority group, an international applicant, or if English is not your native language.
The interview process consists of three stages. The first stage involves a standard screening call with HR to assess whether your experience aligns with the job description. The second stage entails a discussion with the Head of Department, focusing on general competency-based questions to gauge your suitability for the role and your problem-solving approach. The final round includes a case-study-based interview with your potential hiring manager and colleagues, which includes tasks on prioritization.
After successfully completing all three stages, I waited for approximately three weeks, only to receive a rejection letter containing feedback that I found deeply troubling. Despite apparently meeting all requirements and performing well in the interviews, the feedback implied a preference for a native English speaker. This is not only shocking and SHAMEFUL coming from a company that builds their business around bringing diversity to other firms but also unfair to applicants who invest time and effort in the interview process. Additionally, the role was never explicitly advertised as requiring native English proficiency, yet they ultimately hired someone who meets that criterion. This experience has left me disillusioned, and I have no intention of applying to connectr again.
Interview questions [1]
Question 1
Give an example of when you had to balance your workload. what's your approach?
Thank you for your feedback, we really do take all feedback on board and appreciate it. We’d love to understand more about your experience and if you feel comfortable sharing, please get in contact with us via team@connectr.com
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