The 1st round interview was with VP of Customer Experience. 2nd round interview was with Director of Customer Success and Senior Customer Success Partner which included a 20 minute presentation on two Cybersentriq products and a 10 minute Q&A. This was then followed by a 30 minute general interview. I then met with their People Ops team for 30 minutes and was offered the job at the end of that meeting. The whole process was calm, supportive and casual.