Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Dialog Direct

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Dialog Direct reviews | Dialog Direct jobs | Dialog Direct salaries | Dialog Direct benefits
      Dialog Direct interviewsDialog Direct Customer Service interviewsDialog Direct interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Interview

      Sep 7, 2015
      Anonymous employee
      Fort Worth, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Dialog Direct (Fort Worth, TX) in Jul 2011

      Interview

      i dont rember as it has been over 4 yrs but it was a quick interview not a long and detail. they take 4 or 5 in a room and ask group question not at all hard ...... i dont rember as it has been over 4 yrs but it was a quick interview not a long and detail. they take 4 or 5 in a room and ask group question not at all hard

      Interview questions [1]

      Question 1

      experience
      1 Answer

      Other Customer Service Interview Reviews for Dialog Direct

      Customer Service Interview

      Aug 11, 2016
      Anonymous employee
      Troy, MI
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Dialog Direct (Troy, MI) in Apr 2016

      Interview

      it was very short and not that intense. First I was called by a recruiter and she asked a few questions about my work history. then she set up a interview with the hiring manager. it was a group they asked basic questions. when i got home i had a email to take a test. they contacted me through email to say they would like to hire me and were just waiting on my background check. when it came back i was emailed when training started. it was a 2 week trying process.

      Interview questions [1]

      Question 1

      When have you bent the rules for a guest and why?
      Answer question

      Customer Service Interview

      Mar 6, 2019
      Anonymous employee
      Highland Park, MI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Dialog Direct (Highland Park, MI) in Mar 2016

      Interview

      Recruiting was timely. Online assessment tool was lengthy. Hiring manager was friendly and inviting. There was a 1:1 interview and a team interview. They made it easy by only requiring one onsite interview.

      Interview questions [1]

      Question 1

      Describe a positive and negative customer experience.
      Answer question
      1