Dollar Bank Interview Questions
Updated Apr 29, 2023
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Interviews at Dollar Bank
Interviews for Top Jobs at Dollar Bank
- Administrative Assistant (4)
- Teller (4)
- Bank Teller (3)
- Customer Service Assistant (3)
- Customer Service Representative (2)
- CSA (2)
- Software Engineer (1)
- Operations Analyst (1)
- Branch Manager (1)
- Account Representative (1)
- Information Technology (1)
- Accounting Clerk (1)
- Assistant Manager (1)
- Sales (1)
- Programmer Analyst (1)
- Credit Analyst (1)
- Part Time Teller (1)
- Operations Manager (1)
- Relationship Manager (1)
- Quality Assurance Analyst (1)
- Customer Service Sales (1)
- Loan Analyst (1)
- Lending (1)
- PartTime Teller (1)
- CSA Part-time (1)
- Assistant Branch Manager (ABM) (1)
- Cusodial Engineer (1)
- AVP, Digital Marketing Manager (1)
- Regional Personal Banker (1)

Anonymous Employee
I interviewed at Dollar Bank
Easy relaxed phone call to start . Asked some basic screening questions to see if I qualified. Asked about availability on the weekends and nights and willingness to work with a team.
- How do I deal with conflict

Anonymous Employee in Canton, OH
I applied through an employee referral. I interviewed at Dollar Bank (Canton, OH) in Feb 2023
Applied, received a call from HR within a week for a phone screening. Then an in person interview was scheduled with department managers. Heard back within 1 week of interview.
- What I was looking for.
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Anonymous Interview Candidate
I applied online. I interviewed at Dollar Bank in Oct 2022
Talked to recruiter first over telephone. Then met with branch manager in the branch office. More conversational than I expected. Asked basic questions—prior job experience, customer service, cash handling, etc.
- Tell me about your cash handling experience.

Anonymous Interview Candidate
I applied online. I interviewed at Dollar Bank in Jun 2022
GHOSTED. Contacted by HR after applying. Passed screening interview, interviewed a week later by hiring manager. That was 70 days ago. Wrote thank you email, then another follow-up 2 weeks later. Then radio silence.
- What is your experience conducting digital marketing campaigns?

Anonymous Interview Candidate in Brooklyn, OH
I applied online. The process took 3 weeks. I interviewed at Dollar Bank (Brooklyn, OH) in May 2022
Five or more interviews. Just for a lowball offer. It wasn't worth they claimed, I spent most of my time playing phone tag with HR. I wouldn't recommend. To anyone I know. They need to improve this process.
- Why do you want to work here?

Anonymous Employee in Pittsburgh, PA
I applied through a recruiter. The process took 5 days. I interviewed at Dollar Bank (Pittsburgh, PA) in Oct 2021
The entire process went smoothly. I did a phone screening with Shawn Oct 6 and was sent the Microsoft word and excel test, passed the test moved onto interview 1 on Oct 7 via zoom with Shawn and on oct 8 in person interview with Kim. Oct 13 I was offered a job. A little over a month later I started. Nov 15th.
- What skills can I contribute to the company

Anonymous Employee in Pittsburgh, PA
I applied online. The process took 2 months. I interviewed at Dollar Bank (Pittsburgh, PA) in Jul 2021
I was first phone screened by HR and then had an interview within a week. I did not get hired for the first two positions I interviewed, but HR worked with me to find additional positions to apply at the company.
- How do you handle conflict resolution? Describe a time you successfully resolved a situation.

Anonymous Interview Candidate in Cleveland, OH
I applied online. I interviewed at Dollar Bank (Cleveland, OH) in Feb 2021
Had a call over the phone and then a meeting with HR, and then the branch manager. Everything happened rather quickly and was scheduled via email. I learned a lot about the company through each step.
- Why are you interested in this role

Anonymous Employee in Pittsburgh, PA
I applied online. I interviewed at Dollar Bank (Pittsburgh, PA) in Mar 2020
The interview process was quick and concise even in the thick of COVID. I had one interview and option of my start date. For the first few months I worked every other week and still received full pay.
- Average interview questions nothing out of the park.

Anonymous Employee
I applied online. I interviewed at Dollar Bank
There was an Excel test before the interview, 20 min and 30 questions; not hard for most questions, but very tricky and challenging for the last few questions. Then if you pass the test, you will need 2 interview with both HR manager and the department managers. Most are behavior questions.
- Do you prefer to finish tasks alone or work with group?
Dollar Bank Interviews FAQs
Glassdoor users rated their interview experience at Dollar Bank as 64.1% positive with a difficulty rating score of 2.29 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Lending and Software Engineer rated their interviews as the hardest, whereas interviews for Operations Analyst and Assistant Manager roles were rated as the easiest.
The hiring process at Dollar Bank takes an average of 16.65 days when considering 41 user submitted interviews across all job titles. Candidates applying for Relationship Manager had the quickest hiring process (on average 1 day), whereas Regional Personal Banker roles had the slowest hiring process (on average 60 days).
Common stages of the interview process at Dollar Bank according to 41 Glassdoor interviews include:
One on One Interview: 22.76%
Phone Interview: 21.14%
Drug Test: 18.70%
Skills Test: 11.38%
Background Check: 9.76%
Group Panel Interview: 7.32%
Other: 3.25%
Presentation: 3.25%
IQ Intelligence Test: 1.63%
Personality Test: 0.81%
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