I applied online. The process took 2 weeks. I interviewed at DoorDash (Tempe, AZ) in Mar 2021
Interview
First contact was a phone screen with a recruiter. They emailed me with a spreadsheet proficiency test which was to be completed before the interview with the hiring managers. Interview occurred over Zoom and the interviewers were engaged and fair minded.
Interview questions [1]
Question 1
Describe a scenario where a customer was upset. How did you react and how did you try to resolve?
I applied online. I interviewed at DoorDash (Melbourne) in Jun 2026
Interview
3 rounds. One via phone just, initial conversation. 1 assessment to do at home. 1 interview with the manager of the position. General questions about your experience and examples of how would you manage different situations. Don’t expect a feedback from the recruitment process, not even from your assessment. If you are unsuccessful, it will come via email with a default/standard message.
Interview questions [1]
Question 1
If you have many merchants needing help at the same time, how do you prioritise? Describe a difficult issue a merchant faced. How did you resolve it?
Tell me about a time you received difficult feedback.
How did you increase merchant engagement?
I applied through an employee referral. I interviewed at DoorDash (Melbourne) in Feb 2025
Interview
It was plain and simple. 15 mins call with the HR followed by 3 interviews based on behaviour. It wasn’t very technical maybe because i didn’t apply for a strategy role. My advice would be to prepare scenario based questions based on STAR approach
Interview questions [1]
Question 1
Describe a scenario where you had to collaborate with the other department
How do you prioritise things
How do you manage negative feedback
How do you handle a customer who is frustrated
I applied online. The process took 3 weeks. I interviewed at DoorDash
Interview
Pre Interview: 30 minutes with HR to determine if they want to consider you for the role
First Interview: 30 minutes with person in Merchant Experience Group
Second Interview: 30 minutes with manager of higher level within Merchant Experience Group, followed by 30 minutes interview with country director
At a certain point, was being asked to provide examples of experiences I honestly did not have because my roles had never allowed much freedom, lest I was OK with strict reprimands and endangering my employment.
Regardless, I am feel fine with my interviews and the outcome that I was not offered another interview, nor did I get the job.
Interview questions [1]
Question 1
Several locations of a large chain restaurant is contacting you now due to an error which occurred during onboarding. Explain how you would handle this situation.
Thank you very much for your feedback. We greatly appreciate your perspective on the DoorDash interview process. If you have any additional feedback please email recruiting@doordash.com.