I applied online. The process took 1 week. I interviewed at Ecolab (Saint Paul, MN) in Jun 2009
Interview
First after applying online I had a brief phone interview which was mainly when could I could come, when could I start, was I ok with a drug test, etc. Then the actual interview fist went to HR and did a typing test. Then had to do one of the personality type questionnaires. ThenI met one on one with the HR rep. Finally she took me to the cust service dept and met with two of the managers there. They asked more about my experience dealing with people, and computers, that type of stuff. I was offered the job at the end of the interview, though I do know some people who didnt hear back for 2-3 weeks before being offered the job.
Interview questions [1]
Question 1
Tell me about a time dealing with an angry/upset customer
Sympathisch offenes Gespräch, Motivation und Historie wurde abgefragt. Einstellung zum Team und Zusammenarbeit war wichtig und wurde viel wert darauf gelegt. Besprechung des Persönlichkeits- und Fähigkeitsassessment, einzelner Situationen in welchen dieses Zutreffen könnte
Interview questions [1]
Question 1
Fragen zu Perönlichkeit, allgemeines online Assessment
Straight forward interview process. Usual three sets of interviews. Staff seemed friendly and welcoming into new role. Daily role was pretty specific. They offer great detail on company development opportunities.
Multiple interviews. Good discussion and good communication on each step. Each interviewer was very thorough and had good questions. The total process for me from application to getting the job took about one month.
Interview questions [1]
Question 1
How do you handle a tough situation with a customer
