Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Ecotricity

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Ecotricity reviews | Ecotricity jobs | Ecotricity salaries | Ecotricity benefits
      Ecotricity interviewsEcotricity Customer Service Agent (CSA) interviewsEcotricity interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Schneider Electric
      4.0★Compensation & Benefits
      avatar
      Shell
      3.9★Compensation & Benefits
      avatar
      Chevron
      3.8★Compensation & Benefits
      avatar
      bp
      3.9★Compensation & Benefits

      Customer Service Agent (CSA) Interview

      Aug 18, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Ecotricity in Jul 2025

      Interview

      I was called by someone at Ecotricity HR/Talent team and went over my cv ad why i applied, then i was asked to complete an attention to detail test if my score was over 12/20 i would be invited to an interview. The interview also had an attention to detail test along with competence and scenario questions. Throughout the process i was emailed or call by the Talent team and supported with each step. I did feel there didn't need to be two attention to detail tests, found this too much for the role and that is why i give it a difficult interview.

      Interview questions [1]

      Question 1

      Tell me of a time when you made a mistake and what you did about it
      Answer question