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      Elevance Health

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      Customer Care Representative Interview

      Jan 20, 2017
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Elevance Health

      Interview

      Applied online, was asked to do an assessment. Fairly easy. Contacted me for a phone interview. Asked about previous jobs and why I left. Was asked to come in for a face to face interview today. Process so far has been about 8 days. The face to face interview was ok. I was interviewed by 1 person. After the interview had to do a writing portion of the interview. Had to write a cover letter to the manager on why I think I am the best candidate for the position. Will know something next week.

      Interview questions [1]

      Question 1

      Tell me about a time you had to tell a customer difficult information What would your current boss say about you if we called them how was your attendance at your previous job why did you apply to this position what are your concerns with this position (if offered)
      Answer question
      3

      Other Customer Care Representative Interview Reviews for Elevance Health

      Customer Care Representative Interview

      Oct 4, 2024
      Anonymous Interview Candidate
      Columbus, GA
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Elevance Health (Columbus, GA) in Sep 2024

      Interview

      The first interview was a recorded Q&A. You had 3 tries to get the recorded response you wanted. The second interview was a 30 minute interview on Microsoft Teams. The manager was polite, personable, and the interview was casual.

      Interview questions [1]

      Question 1

      Tell me about a time you had to deal with a difficult customer.
      1 Answer

      Customer Care Representative Interview

      Oct 3, 2023
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Elevance Health (New York, NY) in Sep 2023

      Interview

      Web camera interview then a second interview. Job offer a week later. Job offer was sent via Email and then quick phone call for offer. Congratulations letter followed the same day and then background check

      Interview questions [1]

      Question 1

      Tell me about a time where you had a difficult customer and how you handled it?
      Answer question

      Customer Care Representative Interview

      Jul 12, 2023
      Anonymous employee
      Winston-Salem, NC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Elevance Health (Winston-Salem, NC)

      Interview

      Interview was good , they asks lots of questions just answer them with confidence I say . Questions can get a little tricky in the interview but you can do it

      Interview questions [1]

      Question 1

      Name a time when you went above and beyond
      Answer question