I applied online. The process took 1 week. I interviewed at Entertainment Cruises (Chicago, IL) in Feb 2019
Interview
Very friendly interview by the GM. We talked mainly about my experience and knowledge of customer service as that is a key area for this role and for this company. I received an offer the next day.
Interview questions [1]
Question 1
How would you define good customer service? What is the best customer service you yourself have received?
