FedEx used a recruitment agency to find candidates for this vacancy. They openly admit that they don't like using them because they are very expensive, but recruiting themselves is far too time-consuming. I'm not keen on recruitment agencies due to the very bad reputation many of them have where I live, so this tainted FedEx's reputation for me. However, I was invited to an interview with one of the managers. When I arrived, the first thing the manager said to me was "well this isn't what I was expecting. I was expecting someone foreign" due to my last name not being English. This immediately made me feel uncomfortable and this is not an appropriate thing to say in a professional environment. The interview was very relaxed. The manager asked informal questions about my work history. He didn't seem too bothered about my educational background - maybe because I am overqualified for that role which only needs GCSEs (I have a degree). The manager showed me around the site, introduced me to staff and showed me the CCTV set up. It took a while for the agency to communicate the result of the interview and I was rejected for the job because my personality 'wouldn't suit that of the drivers'. I don't know how the manager can tell my true personality after meeting me for 45 minutes, but it's their loss! £8.20 per hour is a very low wage for this type of job in my opinion and I wouldn't have accepted an offer anyway.