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FedEx Reviews

Updated May 29, 2023

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Found 9,515 of over 10K reviews
3.7
68% Recommend to a Friend
FedEx President Raj Subramaniam
68% Approve of CEO

Found 8,855 of over 10K reviews

3.7
68%
Recommend to a Friend
68%
Approve of CEO
FedEx President Raj Subramaniam
Raj Subramaniam
346 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Good benefits and they do seem to honestly care about you and how you feel and work.(in 920 reviews)
  • "Pay is good during peak times but they lower it as you move back to regular volume(in 689 reviews)
  • "Seniority plays a big part which I liked and for the most part the people were great.(in 383 reviews)
  • "good work/life balance and laid back atmosphere(in 252 reviews)
  • "Culture was great and unique(in 171 reviews)
Cons
  • "Poor management and they lie if it’s seasonal or permanent(in 348 reviews)
  • "Long hours and weekends sometimes(in 249 reviews)
  • "Managers are lazy and trash don't know how things are supposed to be run.(in 178 reviews)
  • "Only issue is that salary is low for current employees and will never be able to catchup with new hires.(in 121 reviews)
  • "upper management has absolutely no clue what FedEx Office team members go through and accomplish daily.(in 73 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of FedEx and is not affected by filters.

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  1. 5.0
    Current Employee

    Great company to work for!

    Apr 4, 2023 - Executive Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits, pay, and people. Overall great job.

    Cons

    No cons other than I would love to continue working from home everyday.

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  2. 2.0
    Current Employee, more than 8 years

    PSP: Profit, Shareholders, Profit

    May 29, 2023 - Senior Corporate Manager in Memphis, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The frontline teammates and leaders are great to work with. Good work/life balance for this industry.

    Cons

    Executive leadership is now the dime a dozen traditional variety who make poor decisions based on short term gain for themselves. They are currently taking employee bonuses and bragging about them and the shareholders getting theirs. Yes, we were all informed by an SVP that the LTI paid out immediately after telling us we are not getting anything. Low pay across the board for all operations and support groups. When we bring this up, the response we receive is just be proud we work for FedEx. I used to be, not anymore. Communication is non-existent and is leaving many to speculate due to the uncertainty. Dead weight is never held accountable. Last minute policy changes that take from the employees.

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  4. 2.0
    Former Employee

    Too many cons

    Apr 24, 2023 - Part Time Package Handler in Missouri City, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Not much unless you probably have convictions ( and can not work in a professional setting) and are happy to be in a highly corrupt environment. [People think you are dumb because you work here and they gossip so much. ] FedEx looks good on your resume

    Cons

    Messy Coworkers [Very sneaky] and Conniving Managers. Few Hours. If you value work ethic, they try to overwork you and then scheme to sabotage you for firing. I was told my first months, the good people and good workers are always forced out. It was a warning to me by coworkers my 2nd week. The good workers get injured and they have had deaths at this location. It looks good on your resume but boy it's a nightmare for someone just trying to work. If they are jealous of you, you will be chased out the company or get another job before that. Upper management looks like they're having fun though with the high level of corruption. If you see a good review, it was likely written by them or a worker who isn't fit for a regular company, smokes weed a lot and doesn't work. The manual labor is not worth it in the long run. You will be tired from work, physically bruised and the work environment. No one with goals should venture into the God Forsaken Cave.

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  5. 1.0
    Current Employee, more than 1 year

    Nightmare Fuel

    Apr 10, 2023 - Dangerous Goods Agent in Memphis, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    FedEx blesses those fortunate enough to earn six figures or more, and awards free 'moving up' information to employees from time to time. Though the benefits are not as wonderful as they used to be, they are still decent. Being a DG Agent you get other responsibilities away form the slides and other 85% of our miserable jobs.

    Cons

    FedEx is synonymous with the phrase Hell-on-Earth. We work in uncirculated areas in weather over one hundred degrees during the summer and cannot feel our fingers and toes during winter's subzero temperatures. I have been buffeted by sleet in an ice storm and seen a frozen chemical spill. Our lives are also at stake every day: I have witnessed accidents, injuries, loss of limbs, and loss of lives. Many colleagues hired are hostile and dangerous, and their driving of company equipment shows it, as well as the rage incidents in the parking lot. Then there are the matters of rampant theft, destruction of customer property (some irreplaceable like several broken urns and chemical spills), and missed commitments. The greatest evil however is their hypocrisy. Most recently, hours have been savagely cut to the point where it is a short, overwhelming six-hour condensing of work each day instead of a smooth eight to ten-hour shift during Sort. This makes us all more tired, poorer, and more discouraged than ever; all the while, the company is bragging about itself reminiscent of the Wizard of Oz telling everyone all is well and not to look behind the curtain and see for certain.

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  6. 5.0
    Former Employee, more than 1 year

    Fast Environment, Great Company

    May 18, 2023 - Warehouse Manager in Morton, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Vey good company to work for with their benefits and great management. Promotions are from within, so you can go as high in the company as long as you’re willing to put the work in for it. 10/10

    Cons

    As a package handler, there is really no cons. When you get to management, you have to deal with daily drama; but that’s in any manager position there is.

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  7. 4.0
    Current Employee, less than 1 year

    Casual courier

    May 27, 2023 - Casual Courier in Tulsa, OK
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This is a great job if you need flexible work hours.

    Cons

    Pay isn't amazing and you might not always get as many as hours as you want.

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  8. 1.0
    Former Employee

    FedEx DataWorks, where tech dreams go to die

    May 25, 2023 - People Team 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    No layoffs, because they grow money on trees No need to think, as intellect and critical thinking isn't valued

    Cons

    Conservative Boomer business culture Decades behind on technology Mediocre Memphis Bro club

    Continue reading
    1 person found this review helpful
  9. 3.0
    Former Employee, less than 1 year

    Alright Job

    May 26, 2023 - Part Time Package Handler 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The shift are only four hours. It is a seemingly easy job to do.

    Cons

    During the summer and winter the environment is horrid because of the temperature. It was difficult to find managers when needed.

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  10. 4.0
    Current Employee, more than 5 years

    Hard workers

    May 26, 2023 - Package Handler in Ocala, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Only work here if you put in effort. Unproductive doesn't fly here

    Cons

    Hot or cold working conditions

    Continue reading
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  11. 5.0
    Former Employee

    Fedex Review

    May 26, 2023 - Package Handler in Baton Rouge, LA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Weekly pay would be the only pro

    Cons

    Not enough hours, so checks weren’t that much

    Be the first to find this review helpful
Viewing 1 - 10 of 8,855 Reviews
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FedEx Reviews FAQs

FedEx has an overall rating of 3.7 out of 5, based on over 10,212 reviews left anonymously by employees. 68% of employees would recommend working at FedEx to a friend and 54% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, FedEx employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at FedEx. This rating has decreased by -3% over the last 12 months.

68% of FedEx employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated FedEx 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at FedEx to be culture, career development, benefits and the cons to be workplace, management.

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