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      FedEx

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      Customer Service Agent Interview

      Oct 3, 2014
      Anonymous Interview Candidate
      No offer

      Application

      I interviewed at FedEx

      Interview

      It was just a simple and basic interview process really. I applied in person, but apparently you can do so online as well I simply happened to be in the area and needed use of the facility so I talked to the man working up front one day. After passing on my info he told me he would call me back for an interview. A couple of days later I received the call and went back for an interview back in his office. Nothing extraordinary or unexpected to report on this one.

      Interview questions [1]

      Question 1

      "What is your greatest weakness?"
      Answer question

      Other Customer Service Agent Interview Reviews for FedEx

      Customer Service Agent Interview

      Dec 5, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 1 week. I interviewed at FedEx in Dec 2021

      Interview

      The interview process was pretty straight forward. The interviewer asked me behavioral based questions and what I would do in the given situation and responses on what ifs. I think it was given with much ease. They also ask about availability.

      Interview questions [1]

      Question 1

      Behavioral based questions and hypothetical situations.
      Answer question

      Customer Service Agent Interview

      Aug 6, 2021
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at FedEx in Jul 2021

      Interview

      It was alright. I found the interview panel very conversational and easy going. They were also punctual which I liked. They seemed flexible and asked revelant questions which aligned with the position I had applied for. The interview was done in 30 minutes

      Interview questions [2]

      Question 1

      Do you see yourself working in customer service in the next five years?
      Answer question

      Question 2

      Why did you choose the customer service field as a career ?
      Answer question

      Customer Service Agent Interview

      May 17, 2021
      Anonymous Interview Candidate
      No offer
      Negative experience

      Application

      I interviewed at FedEx

      Interview

      Testing ( English test , IQ ) Interview ( Arabic & English ) Second interview with the head of department. It was a not fair trail and i thought that it would be as Fedex globally but unfortunately it wasnt and i doubt its because of its a franchise.

      Interview questions [1]

      Question 1

      Achievements
      Answer question