I applied online. The process took 2 weeks. I interviewed at Frog Education (Halifax, England) in Jan 2018
Interview
Relatively well structured process with a telephone screening and face to face interview. Questions were relevant to the role. Interviewers were friendly and gave a good overview of the role and business.
Interview questions [1]
Question 1
Experience of dealing with customers dealing with tech support
I applied online. The process took 4 weeks. I interviewed at Frog Education (Halifax, England) in Feb 2017
Interview
First interview with HR/Deputy MD, Second Interview meeting with senior tech staff and MD
Second interview session was a bit odd, all three shortlist candidates were asked to attend at the same time. All three candidates were in a single meeting with the technical leads, followed by waiting around for individual interviews with the MD.
Multiple delays in providing feedback/offer after second interview, eventually told me I was unsuccessful 10 days after the second interview.
Also, the HR representative just emailed through dates/times for the interviews and asked for confirmation of attendance, give the short notice I would have expected alternative dates/times to be offered. It was only by good luck that I was actually able to attend the second interview.
I applied through other source. The process took 1 day. I interviewed at Frog Education (Halifax, England) in Apr 2012
Interview
I was interviewed by the Operations Director who was looking for a Senior Leader with experience of managing a new team of staff, who needed clear guidance. The entire interview was based on how I dealt with similar situations in the past and gave me a good understanding of what I will face in this new role.
Interview questions [1]
Question 1
Give an example of how you have dealt with a personal conflict between 2 members of the team? what did you do and that was the outcome?