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      Geek Squad

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      Consultant Agent Interview

      Aug 10, 2016
      Anonymous Interview Candidate
      Northridge, CA

      Other Consultant Agent Interview Reviews for Geek Squad

      Consultant Agent Interview

      Sep 12, 2025
      Anonymous employee
      Baltimore, MD
      Accepted offer
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 6 days. I interviewed at Geek Squad (Northridge, CA) in Jul 2016

      Interview

      I applied online and week later received a phone call asking a few questions, such as my availability and what other positions i'd be interested in. during that phone call i scheduled my one on one interview in person. It was a fairly quick interview. I arrived fifteen minutes early but the interviewer was running late, so I had to wait about 30 minutes before being interviewed. They led me to the small security office because the interview room was occupied. It was a simple interview, they would select a few questions from a paper and write down your responses.

      Interview questions [1]

      Question 1

      What questions would you ask a customer to see how comfortable they are with technology and to figure out what problem they are having.
      1 Answer
      1
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Geek Squad (Baltimore, MD) in Aug 2025

      Interview

      They first sent an online interview (record yourself) with around 5-7 questions, then if you pass that you go to an in-person interview. In-person asked mostly behavioral questions regarding customer service.

      Interview questions [1]

      Question 1

      How would you deal with a difficult customer?
      Answer question

      Consultant Agent Interview

      Sep 1, 2020
      Anonymous Interview Candidate
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Geek Squad

      Interview

      After a short 5 minute phone call with some manager for best buy we scheduled an interview with the geek squad manager. At the time of the appointment I received a call from that manager and we had a 20 minute phone interview.

      Interview questions [1]

      Question 1

      Situation based questions; what would you do if...etc.
      Answer question