I applied online. The process took 4 weeks. I interviewed at Genentech (South San Francisco, CA) in Dec 2017
Interview
Panel interview 3 hours total. Asked several behavioral questions and given 20 mins to complete a case study and provide feedback
Each panel was with two hiring managers and lasted one hour.
Be sure to give concrete examples and tell a story
Interview questions [1]
Question 1
Describe your communication style and give example
Describe a time when you had a conflict at work and how you handled it
2-3 panel interviews, typical background questions and will likely have you work out a potential scenario "Patient calls at 4:50PM requesting an urgent prescription, and cannot reach their provider" how would you handle this scenario?
Interview questions [1]
Question 1
Will want to know how much experience you have on the phone with patient's and providers.
I applied through an employee referral. I interviewed at Genentech (Portland, OR) in Jun 2022
Interview
The interview consisted of a phone screening, two virtual panel interviews with peers and an area manager. Next step was a conversation with the recruiter. Not long after, an offer was extended.
Interview questions [1]
Question 1
Describe a time you proposed a new idea or process to your leadership