General Optical Council interview questions

Interviewed around a month after submitting my application online. One hour online interview with three members of staff consisting of 9 very long competency based questions which I felt was excessive. Didn't get the role but the email from HR stated that I could request detailed feedback. I have requested this twice now and after 6 weeks have been completely ignored.

Initially had a telephone call with HR to arrange an interview. I was advised both verbally and via email that I would be emailed a test 15 mins before my virtual interview. I would need to email the test back and it would follow with a 45min interview. The organisation was shambolic. My test wasn't emailed to me online, meaning I'd end up late for my interview. I emailed hr to chase. The test was emailed to me out the blue 12 mins late. I was told to jokn the interview in 15 mins. I was on the phone trying to call hr in vein when the test was emailed to me. The hr assistant then called me twice halfway through a timed assessment to ask me when i can join the interview. The call was around 2.5 mins eating into my assessment time. It just made the whole interview process unnecessarily stressful. Also, i was initially informed by email that its a written test. On the day, the assessment instructions noted the assessment needs to be verbslly presented.