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      Genesys

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      Related searches: Genesys reviews | Genesys jobs | Genesys salaries | Genesys benefits
      Genesys interviewsGenesys Maintenance Sales Representative interviewsGenesys interview


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      Maintenance Sales Representative Interview

      Jul 23, 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at Genesys in Jun 2018

      Interview

      Everything was very organized and I was made aware of all of the steps from the initial recruiter conversation. I had a recruiter screen call, followed by a conversation with the hiring manager. After that I spoke with another manager on the team, followed by a conversation with the director. Lastly I had a face to face meeting interview with the hiring manager.

      Interview questions [1]

      Question 1

      Can you provide an example of when you dealt with a challenging customer/renewal situation and the steps you took to resolve it? What was the outcome?
      Answer question