It was not a good interview experience at all. It was clear to me that the interview team was not experienced in interviewing external candidates, and lacked in professionalism. Despite my almost 2 decades of experience in the industry, my numerous awards, accolades, my leadership experience, and despite my very relevant skills to the role I applied for (which compared to my resume, I was overqualified for), I was told my skills “were not relevant”. When asked about the testing processes at my current position, and after I explained it to them, the interviewer was borderline confrontational, and criticized the things that were being done at my current company, even though I was clear that I was simply answering their question, and not suggesting that the way my company did it was the right way, and that I was in the process of changing our processes (which is the reason I was brought in in the first place). When asked why I was applying for the role, I told them I was interested in a more challenging role, and in the platform they were developing and I gave the technical reasons behind that. This is usually a pro-forma question which is pretty open-ended, but I was then grilled for the next 8 minutes about how the role I applied for was NOT challenging (yes, self-denigrating their own role) and was pretty much told why I should not take the job, because it was not that different from what I was currently doing (which is not true at all). It was odd to be talked out of a position by the person offering it, for no reason. Despite it being an interview for a Software Engineering position, I was not asked ONE programming or white board question. The final straw: they said I don’t have relevant experience in a certain area, even though in a previous role, I was on the dev team that helped to develop the platform that is a competitor to the product they internally use, which was the very skill they said I had no relevant experience in! That is not even the whole story, but that is all I will post here. I never felt more glossed over as a candidate in my entire career. It is like they went out of their way to ignore what was on my resume and its relevance. In my opinion, and as I outlined above, there are some serious issues with their interviewing and hiring practices on that particular team I applied for (and I say this as someone who is on a hiring panel myself for my current company). I hope this is not a widespread thing. Genesys would benefit from training their interviewers, as they do at companies like Facebook and Google. They are missing out on good talent.