Glassdoor users rated their interview experience at Gentrack as 75% positive with a difficulty rating score of 2.25 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Success Specialist and Software Engineer rated their interviews as the hardest, whereas interviews for Software Engineer and Intern roles were rated as the easiest.
The hiring process at Gentrack takes an average of 60 days when considering 4 user submitted interviews across all job titles. To compare, the average duration of hiring at similar companies like BlackRock, Inc. is 14 days, Fabricated Software, Inc. is 2 days, and Apple Inc. is 21 days. Candidates applying for Software Engineer had the quickest hiring process (on average 60 days), whereas Software Engineer roles had the slowest hiring process (on average 60 days).
I was contacted by the talent acquisition team regarding a Technical Consultant role I had applied for and we scheduled for an initial screening call. The meeting was confirmed in advance, but no one joined at the scheduled time.
I followed up twice over the next few days but did not receive any response. As a result, the interview process did not move forward.
Very quick interview process from application to offer. HR Screening call, group interview with team, then GM interview + presentation. All moved quickly and HR kept me updated along the way.
Interview questions [1]
Question 1
It wasn't specific to utilities, but more so about transferable Saas skills.
I applied online. The process took 3 months. I interviewed at Gentrack (London, England) in Sep 2025
Interview
The hiring process began with a chat with the hiring manager, followed by a take-home test, and then an in-person “fast-track” morning with eight other candidates. The fast-track session consisted of three 45-minute interviews: a standard interview, a technical test, and a team exercise.
After completing the morning session, I received a call offering me the role and was told a contract would follow in the next few days. Initially, I was really excited about the opportunity, but what happened next was incredibly discouraging.
For weeks, I found myself repeatedly chasing the hiring manager for updates. I’d send a polite email asking for an update and receive no response. A few days later, I’d send a follow-up, again with no reply. Occasionally, I’d receive a brief text with a vague excuse about the lack of communication. This pattern continued for nearly two months before they eventually stopped responding altogether.
The whole experience was very disheartening, especially given that throughout the interview process they emphasised how well they treat their employees and even highlighted awards they’d won for their workplace culture.
Interview questions [1]
Question 1
Whiteboard coding question about fizzbuzz solution