Customer Service Representative applicants have rated the interview process at GetInsured with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 54.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 8 days to get hired, when considering 15 user submitted interviews for this role. To compare, the hiring process at GetInsured overall takes an average of 8 days.
Common stages of the interview process at GetInsured as a Customer Service Representative according to 15 Glassdoor interviews include:
Drug test: 21%
Phone interview: 18%
Background check: 18%
Skills test: 14%
IQ intelligence test: 7%
Presentation: 7%
One on one interview: 7%
Personality test: 7%
Here are the most commonly searched roles for interview reports -
Good ,it was one round video interview with almost 10 or 12 standard questions. Offered the basic salary to work remotely for insurance process.cooperative and professional management throughout the entire duration of my work with the company.Management is really understanding and supportive. It worked out great for me.IT is indeed a good company to work for.Average pay but a good organization. I would recommend it people looking for something remote in customer service role or insurance customer service roles.
Interview process was video interview and very straight forward. They are professional and ask the usual questions about experience. They ask you to show your room with your camera 360 degrees to make sure you are in an enclosed environment.
Interview questions [1]
Question 1
Name a situation where I had a difficult customer and how did I deal with it.
I applied online. The process took 4 weeks. I interviewed at GetInsured (Philadelphia, PA) in Sep 2025
Interview
My interview with Vimo Inc. was quick and straightforward. The process was well-organized, and the questions were clear. I appreciated the smooth flow and the friendly, professional environment! Overall, it was a positive experience, and I felt comfortable throughout the entire process.
Interview questions [1]
Question 1
They asked what does good customer service mean to me.
I applied online. I interviewed at GetInsured (Austin, TX) in May 2025
Interview
It was pretty easy and straight forward. It was just one round of 30 minute video interview. Everything from application, to interview and offer was done in like 2 weeks.
Interview questions [1]
Question 1
Why are you interested in working for this company ?