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      HSBC

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      Customer Service Interview

      Dec 16, 2022
      Anonymous Interview Candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at HSBC in Jun 2022

      Interview

      The interview process was divided into phases. The first was to complete an assessment and few days later i received an email for an automated interview. I was to make a recording of myself and had three attempts to review answer

      Interview questions [1]

      Question 1

      Why am i applying for the role? How did you resolve a challenge in your current position
      Answer question
      1

      Other Customer Service Interview Reviews for HSBC

      Customer Service Interview

      Apr 29, 2026
      Anonymous Interview Candidate
      Birmingham, England
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at HSBC (Birmingham, England)

      Interview

      It was over the phone, and I was asked several questions regarding my background and experience. It took 30 minutes, and the interviewer asked me some follow-up questions as well

      Customer Service Interview

      Feb 12, 2026
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at HSBC

      Interview

      The interview is short, the interviewer is nice and friendly. Ask about working expereince and future plan. I am not sure if the interviewer likes me or not, but generally is a good interview experience.

      Interview questions [1]

      Question 1

      They asked me about my working experience
      Answer question

      Customer Service Interview

      Dec 16, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at HSBC

      Interview

      Face to face interview where numerous competency based questions were asked. Two people conducted the interview, one person asked the questions and the other took notes. Enough opportunity was given to think ahout the answers and ask any questions as well.

      Interview questions [1]

      Question 1

      Tell us about one of the biggest challenges you've faced either personally or at work.
      Answer question

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