I applied through a recruiter. The process took 3 weeks. I interviewed at HSBC (Birmingham, England) in Jun 2025
Interview
The first level consisted of an assessment test, and the next level involved a recorded-on-demand interview. There are 3 questions related to stakeholder, customer handling. Then I didn't select after this stage and sent them a feedback email about this. But they didn't mention why they didn't select me for this role
Interview questions [1]
Question 1
Customer service-related questions like
Tell me a time about excellent customer service
How to handle the vulnerable customer
