Harry and David Interview Questions | Glassdoor

Harry and David Interview Questions

Updated Mar 13, 2017
31 Interview Reviews

Experience

Experience
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  1.  

    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Harry and David in October 2016.

    Interview

    Phone interview that lasted about 15 minutes. Very general questions in a conversational atmosphere. Easy- They probably take anyone coherent. No in person interview. Need to pass training of 1 to 3 weeks. Training was not difficult.

    Interview Questions


  2.  

    IT Business Analyst Interview

    Anonymous Employee in Medford, OR
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 4 weeks. I interviewed at Harry and David (Medford, OR) in April 2016.

    Interview

    phone and face-to-face interviews - 3 with peer and superior - found me via LinkedIn, quizzed me on experience and previous roles. Informal interviews related to software and customer-facing roles. Originally contract role, changed to full-time employee

    Interview Questions


  3.  

    Sales Associate Interview

    Anonymous Employee in Eugene, OR
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Harry and David (Eugene, OR) in November 2015.

    Interview

    I applied online for Harry and David I did a phone interview. It was very simple. They asked about availability and that was about it. They had me in the same day to sign paperwork. The whole process took a few weeks.

    Interview Questions


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  5.  

    Customer Service Associate Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Harry and David in September 2015.

    Interview

    Online application in August, asked to do online assessment in later September, recruiter called and scheduled a phone interview. Make sure that when you take it you are free of distractions and have note paper for details of the mock phone calls.

    Interview Questions

    • The online assessment is very thorough and gives different ratings regarding fit, tactfulness, keys per minute.   Answer Question

  6.  

    Team Lead Interview

    Anonymous Employee in Eugene, OR
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Harry and David (Eugene, OR) in September 2015.

    Interview

    First there was a telephone interview, followed by another phone call. The hiring was done through Medford with no face to face interaction. The interviewers were polite but did not have much information regarding the job description.

    Interview Questions

    • How do you deal with conflict within a group?   1 Answer

    Negotiation

    There was none.


  7. Helpful (1)  

    Call Center Supervisor Interview

    Anonymous Interview Candidate in Columbus, OH
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Harry and David (Columbus, OH) in July 2015.

    Interview

    Received a voicemail from HR as a preliminary screening, returned phone call and left messages. HR never contacted myself again. I assumed they were no longer interested. After a short period of time I received an automated email advising me that I had withdrawn my application (which I hadn't) and would not be considered further for the job (the position is still accepting applications)


  8.  

    Senior Clerk Interview

    Anonymous Employee in Medford, OR
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Harry and David (Medford, OR) in June 2015.

    Interview

    I interviewed twice with HR, then once with the senior manager of the Packing House, who oversees Central Supply. The interview was rather casual and both people were friendly. I was presented with two positions that were available and asked which I would prefer. I thought that was a nice option, but the job description was a bit misleading as the position I chose was Senior Clerk and the rate of pay did not justify the amount of information I was required to learn, nor did it justify the the responsibility I was given.

    Interview Questions


  9. Helpful (1)  

    Second Assistant Manager Interview

    Anonymous Interview Candidate in Washington, PA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Harry and David (Washington, PA) in December 2014.

    Interview

    When I was contacted the store manager was very friendly. She was off for two days when I called back so I scheduled my interview a few days later. That's when it went down hill. When I got there for my interview, I heard the store manager and an associate talking about how funny it would be to make me stand there like an idiot before I was taken back for my interview. For some reason they didn't like the fact that I had 7 years of retail experience and promotions within a single company? The assistant manager said "oh this is the only job you've had?" They had me step out for a moment while they discussed. The store manager came back out and said "we have other candidates too. We'll be in touch" and basically pushed me out of the store. I never heard back. So rude and unprofessional that I would not have accepted an offer I had one.

    Interview Questions


  10.  

    Order Entry Interview

    Anonymous Employee in Eugene, OR
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Harry and David (Eugene, OR) in November 2014.

    Interview

    I applied online and received a link to take a few online assessments. I was called in for an interview after background check. I interviewed at the Eugene call center. The interview went fairly well. I filled out paperwork after receiving the job offer after my interview. The hiring person seemed to be a very nice person and very knowledgeable about the company. I was pretty excited about getting hired since I have not worked in a call center before, and it seemed like a great new skill to learn.

    Interview Questions

    • The interview was pretty low key I was asked what I thought good customer service meant. I was also put on the spot to perform a mock call. Make sure you have a good sales pitch prepared.   Answer Question

  11.  

    Seasonal Sales Associate PARTTIME Interview

    Anonymous Employee in Columbia, MD
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Harry and David (Columbia, MD) in November 2014.

    Interview

    It wasnt too stressful. They just asked the general questions. I felt very confident throughout the interview process. They were new to the Mall in Columbia so i was hired on the day of the interview. My start date was 3days or so after i believe so.

    Interview Questions

    • How would you go about handling an unhappy customer?   1 Answer

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