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      Service Desk Technician Interview

      Dec 22, 2025
      Anonymous Interview Candidate
      Mississauga, ON

      Other Service Desk Technician Interview Reviews for Hatch

      Service Desk Technician Interview

      Jun 9, 2025
      Anonymous Interview Candidate
      Toronto, ON
      No offer
      No offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Hatch (Mississauga, ON) in Apr 2025

      Interview

      The RH scheduled a video call, about 20 minutes. They explained the role and about the company. Second interview was with the manager, a friendly environment and a lot of questions relating to the knowledge and experience for the role.

      Interview questions [1]

      Question 1

      What’s DHCP, IP, DNS, Exchange. Describe a difficult situation with a user and how do you handle it.
      Answer question
      Positive experience
      Difficult interview

      Application

      I interviewed at Hatch (Toronto, ON)

      Interview

      It was an in-person interview. The interviewer was nice and asked me to explain my resume with multiple technical questions. They did give me lot of insight what the company does.

      Interview questions [1]

      Question 1

      What's the one course you learned that might help this company?
      Answer question