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      HelloFresh

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      HelloFresh interviewsHelloFresh Senior Manager, Customer Experience Technology ( Customer Care) interviewsHelloFresh interview


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      Senior Manager, Customer Experience Technology ( Customer Care) Interview

      Jan 24, 2023
      Anonymous Interview Candidate
      Newark, NJ
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at HelloFresh (Newark, NJ) in Nov 2022

      Interview

      Contacted early the next morning after applying the night before to schedule a phone interview. Interviewer was 15 minutes late to the phone interview before texting asking for another 15 minutes delay. I told her we'd need to reschedule as I had another commitment and then she called me at that time. Interview was basic. Not challenging at all--aside from the call disconnecting multiple times. Was told I was a really strong fit and that the hiring manager would reach out to schedule the next interview before the end of the week. No response. Emailed the recruiter (inhouse). No response. Emailed a second time. No response. Overall a disappointing experience.

      Interview questions [1]

      Question 1

      Standard interview questions with some basic technical inquiries.
      Answer question
      avatar
      HelloFresh response
      3y
      Thank you for taking the time to write this review. We appreciate it and are sorry to hear we were not able to provide you with the kind of positive experience we want every candidate to have when interviewing with HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, Your HelloFresh TA Team

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