Customer Service Representative applicants have rated the interview process at Hexaware Technologies with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 51.4% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Hexaware Technologies as a Customer Service Representative according to 1 Glassdoor interviews include:
Background check: 33%
Phone interview: 33%
One on one interview: 33%
Here are the most commonly searched roles for interview reports -
Phone interview then virtual interview 2weeks later due to holiday. Virtual interview lasted 20. Minutes and offer was sent immediately after. Enjoyed not having to wait weeks for offer. Offer was sent almost immediately and start date was two weeks later
Interview questions [1]
Question 1
What’s one thing you would change about previous employer?
I applied through other source. The process took 2 days. I interviewed at Hexaware Technologies (Chennai) in Jan 2025
Interview
1st Round - One to One
2nd Round - Email Drafting customer support related scenarios
3rd Round - Manager Round
4th Round - AMCAT Assessment it includes 4 sections we have score minimum 50% in all the four sections.
5th Round - Client Round ...if selected next onboarding
6th - Onboarding
Interview questions [1]
Question 1
First be clear with the things that you have updated in your CV. Other than that be ready to answer for situational level questions.
Thank you for sharing your interview experience at Hexaware Technologies. Your feedback about the interview process provides valuable insights into the interview process.
It was an easy interview overall, with some general and some specific questions, the interviewer wanted to understand my goals and long term plans. They also wanted to understand my cultural fit with the organization
Thank you for sharing your experience with us. Your feedback is important to us, and we appreciate you bringing this to our attention. We apologize for any inconvenience caused.
I applied in-person. The process took 1 day. I interviewed at Hexaware Technologies (Airoli) in Jan 2024
Interview
Process was too long and too menial, its a place for people with little to no experience, Also, it has an extremely dirty campus, which is very yucky. I hope you could do better.
Thank you for sharing your feedback about the interview process at Hexaware Technologies. It's unfortunate to hear that you found the process to be too long and that the campus conditions were not up to your expectations. We will continue to be our best.