Customer Success Manager (CSM) applicants have rated the interview process at Imagine Learning with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 45.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager (CSM) roles take an average of 18 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Imagine Learning overall takes an average of 23 days.
Common stages of the interview process at Imagine Learning as a Customer Success Manager (CSM) according to 5 Glassdoor interviews include:
Presentation: 25%
One on one interview: 25%
Phone interview: 13%
Personality test: 13%
Skills test: 13%
Group panel interview: 6%
Background check: 6%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Imagine Learning
Interview
Step one was a recorded video interview sent through jobvite. Step two was a one-on-one Zoom interview with a CSM. Step three was a hypothetical project that I was given about 3 days to complete.
Interview questions [1]
Question 1
How much experience do you have with working in collaborative groups?
I applied through an employee referral. The process took 4 weeks. I interviewed at Imagine Learning (New York, NY) in Jun 2025
Interview
I started by completing an online AI screener and proceeded to the interview process with the hiring manager. They ultimately selected an internal candidate. I was told I was one of 10 candidates- several of them being internal.
Interview questions [1]
Question 1
What is one thing that you can tell me about yourself that I wouldn't see on your resume?
I applied online. The process took 2 weeks. I interviewed at Imagine Learning (California City, CA) in Nov 2024
Interview
My experience is exactly the same as the other reviewer described. Got an email to schedule an interview. Then received a separate email describing a presentation they wanted me to prepare and send. The interview and all the communications I was receiving, felt very positive. Was told I would hear by the end of the week, got another email that I would hear by next week, and then was ghosted.
The process took 2 weeks. I interviewed at Imagine Learning in Oct 2024
Interview
Applied online, was contacted within the week. Screening interview via Zoom where we discussed the company, the role, and my experience. Was told the interview process was one-step and would be quick, as the company was going on a hiring freeze soon. Later that day I was told I was moving forward and was assigned a task to record myself presenting as if I were holding a meeting with clients. I was told I would hear back at the end of the week re: moving forward. Checked in and was told another week. Checked in and was ghosted.