They have 5 rounds of interviews to qualify. The sales mock call was the most difficult one. The rounds included- Aptitude test, HR call, hiring manager round, sales mock call and then the offer
Other Sales Development Representative (SDR) Interview Reviews for Intercom
I applied online. I interviewed at Intercom (San Francisco, CA) in Feb 2026
Interview
First was an aptitude test - pretty easy. 2nd was recruiter - standard questions about 15-20 min. 3rd take home assignment - email/prospect reserach. 4th - BDR manager interview. Didn't make it past that.
Interview questions [1]
Question 1
My process for researching and crafting the email.
A few meetings over google meets, then you have a mock call + a sales acumen interview in the office back-to-back. Lastly you have a chat with the head of Sales Development in Dublin.