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      Call Center Agent Interview

      Aug 26, 2024
      Anonymous Interview Candidate
      Amsterdam
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at KPN (Amsterdam)

      Interview

      Snel, efficiënt, goede communicatie, goed beeld gekregen van de functie, de mogelijkheden en wat men van je verwacht. Doorgroei mogelijkheden voor goed functioneren. Realistisch beeld gekregen van de functie, werkdruk is hoog en gesprekken niet altijd makkelijk.

      Interview questions [1]

      Question 1

      Hoe blijf je klantvriendelijk bij een klant die ontevreden is?
      Answer question

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