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      Kelly

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      Technical Support Advisor (Apple @ Home) Interview

      Oct 30, 2016
      Anonymous employee
      Atlanta, GA

      Other Technical Support Advisor (Apple @ Home) Interview Reviews for Kelly

      Technical Support Advisor (Apple @ Home) Interview

      Feb 8, 2017
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Kelly

      Interview

      If you have experience working from home, this is a great job. Interview went smooth and they asked typical interview questions. The interview lasted about 30 minutes and they went through policy. It was only one interview and they sent me a offer a week later. Interviewer asked techinal questions as well.

      Interview questions [1]

      Question 1

      tell me about a time you went above and beyond?
      1 Answer
      10
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Kelly (Atlanta, GA) in Oct 2016

      Interview

      It was very easy. I was asked basic customer service questions and trouble shooting questions. I was asked to present my ID at the beginning of the interview and also to be in the space I would work from. The interviewer was very kind. I was offered the position at the end and I accepted.

      Interview questions [1]

      Question 1

      How would you explain to someone that has never used an iPhone the process to download Instagram.
      Answer question
      28

      Technical Support Advisor (Apple @ Home) Interview

      Sep 4, 2016
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Kelly in Sep 2016

      Interview

      I submitted my resume/application via KellyConnect & received an email to take the grammar & typing test. I had quite a lot going on applying for jobs, so I didnt realize who that particular email was from & it sat in my inbox a few days. They then began calling & leaving me voicemails to take the tests as soon as possible & to email them as soon as I had. I completed that & was immediately contacted the next morning, told I passed(I would've liked to have known my scores but wasnt given that info) & scheduled my Facetime interview for later that evening even though the person who called attempted to schedule me for 2hrs later. I needed time to gather myself though. While they told me I'd need my resume, the guy who interviewed me never requested it. He asked for my ID and also that I pan my computer around so he could view my work environment(boy was I happy I talked myself into cleaning up a little because WHOA lol!) After that we began the interview which he rushed, yawned, & sighed through. Even so, I remained upbeat & answered all his questions very effortlessly. This was by far the fastest/easiest interview I've ever had. He concluded by telling me I was hired and went over when orientation, etc would begin. I see some people saying they had more than one interview like a phone screen or something but I didnt have to endure all of that. I've gotten 2 jobs in 2 days working from home & both were the most painless interview experiences I've ever gone through.

      Interview questions [5]

      Question 1

      Whats your favorite browser & why?
      1 Answer

      Question 2

      How would you instruct a new customer to open applications without having to go through a long process?
      1 Answer

      Question 3

      If a customer was having trouble getting their internet to connect to their computer what steps would you suggest they take?
      Answer question

      Question 4

      If a customer was having trouble getting their iPhone/iPad to connect to their speakers, what steps would you suggest they take?
      Answer question

      Question 5

      How would you explain copying & pasting to a new Apple customer?
      Answer question
      17