Applied online, few days later got an email about a telephone interview. Very straightforward competency questions, lasted about 10 min. Few days later got asked to come to a group assessment miles away.
It was a relaxed interview by two members of Lidl. It took 15 minutes and they asked a checklist of questions which were mainly based on experience and experiences I’ve faced in customer service.
Interview questions [1]
Question 1
What would I describe excellent customer service as
First there is an online assessment to be completed then if successful invite to in person interview. The interview is generally with the store manager and the area manager. However this could be a store manager and deputy store manager.
I applied online. The process took 3 weeks. I interviewed at Lidl (Hove, England) in Sep 2024
Interview
It was good and very interactive. I was interviewed by two managers and I was asked a bunch of question. Just be confidant and flow with the questions. I’d rate it a 7/10.
Interview questions [1]
Question 1
Tell me about yourself
Why do you want to work for Lidl
Describe a time when you’ve given exceptional customer service.