The process took 2 weeks. I interviewed at Lidl (Liverpool, England)
Interview
Applied online through the Lidl Careers website and done the online test. I heard back about 10-14 days later via telephone and was invited to an interview 2 days later. Interview was very informal and relaxed
Interview questions [1]
Question 1
Why have you applied for Lidl?
What do you know about Lidl?
What makes good customer service?
What do you think a customer service assistant does?
What is bad customer service?
What do you think makes a good team?
Tell me about your work history and what you enjoyed the most.
What are your hobbies and motivation?
What makes you get out of bed in the morning?
What can you bring to Lidl?
Why should we hire you?
Tell me about a time you have faced change and how did you deal with it?
I applied online. The process took 5 weeks. I interviewed at Lidl (Newcastle upon Tyne, England) in Jul 2022
Interview
I had a scenario with options to test decision making skills along with generic interview questions. Managers didn't know clearly what the salary was for the role being interviewed for. Extremely poor feedback from interview. When I asked all I was told was that someone else had been offered the role.
Interview questions [1]
Question 1
The store is busy and you notice a spill, there is no milk out, the fruit is untidy and that they need help on checkouts, your manager is busy. What order do you do this in?
Online exercises, including maths and situational judgemnt. When successful then followed by face to face interview with store manager. This involved normal questions about team work and working under pressure and completing a store walk, identifying areas that needed attention (wet floor signs left out etc.).
I applied online. The process took 6 weeks. I interviewed at Lidl (Dublin, Dublin) in Feb 2019
Interview
You fill out an aptitude test, shortly after you’re invited to an interview in the back of the store where multiple other candidates are being interviewed around you, if successful you’re invited to a more formal interview with an area manager and store manager.
Interview questions [1]
Question 1
Why do you wish to be a customer service associate?