Very personal yet professional. Asks about you as a person as well as how you can contribute to the team. Multiple interviews to ensure the person is the right fit.
Interview questions [1]
Question 1
Anything related to a tier 1 help desk task, how you would go about solving the situation.
Professional interview that touched on both technical and personal characteristics of yourself to show who you are in both aspects. One on one interview as well as a team interview to engage multiple parties.
Interview questions [1]
Question 1
Introduced a typical role scenario to see the steps taken to troubleshoot the issue.