Lumen Interview Questions
Updated Jan 12, 2021
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Interviews at Lumen
Interviews for Top Jobs at Lumen
- Software Engineer (75)
- Customer Service Representative (20)
- Senior Software Engineer (17)
- Sales and Care Associate (Call Center) Inbound (14)
- Account Manager (13)
- Engineer II (11)
- Intern (11)
- Network Engineer (11)
- Java Developer (10)
- Software Developer (9)
- Sales Representative (9)
- Customer Service and Sales Representative (8)
- Retail Sales Associate (7)
- Network Technician (7)
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- Technical Support (6)
- Engineer I (5)
- Lead Sales Engineer (5)
- Engineer (5)
- Sales Engineer (5)
- Manager (4)
- Operations Technician (4)
- IT (4)
- Software Engineer Trainee (4)
- Module Lead (4)
- Sales Consultant (4)
- Sales Associate (4)
- Global Account Manager (4)
- Marketing Manager (3)
- Small Business Relationship Manager (3)
- Popular
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I applied through an employee referral I interviewed at Lumen (Minneapolis, MN) in Jul 2016
It was a former colleague that recruited me.. Just had lunch very informal. Then filled out application online and had Human Resources Representative reach out to me. Went through the standard process- background check, drug test etc. Then negotiated start date.
- They asked about technical terms you knew.

I applied online. I interviewed at Lumen (United States) in Dec 2020
During COVID, their interview process was online. I had to complete a virtual video interview that included 7 timed and recored questions and 2 games. Then I was contacted by a recruiter to complete more questions and schedule a call with them.
- What is the biggest challenge you have faced in communicating technical details? How did you overcome it?
- Tell me about an experience in which you analyzed information & evaluated results to choose the best solution to a problem.

I applied online. I interviewed at Lumen (Bangladesh)
I took the behavioral assessment. It was all recorded. Harder to speak because there was no one to speak to. Questions were oddly specific, was not prepared for that. Could take breaks between questions.
- What is one time that you exceeded client's expectations? with your work?

I applied online. I interviewed at Lumen (United States) in Dec 2020
Initial assessment was digital interview recording your response and two games assessments. Next was a recruiter phone call talking a bit about the company and how you fit into the role. Lastly is a virtual live interview with the hiring manager that you would be working for. It was mainly about the job, how you fit in, what your background and skillset is, and going over resume.
- Describe in your own words what is a sales engineer?

I applied in-person. The process took 4 days. I interviewed at Lumen (New Delhi) in Dec 2020
Process is pretty cool and no waste of time straight forward.
- What two way data binding in angular.

I applied online. I interviewed at Lumen (United States) in Dec 2020
I was directed to complete a series of video recorded answers to basic interview questions. The questions were very generic and although the tool was very well designed, the process was very awkward and impersonal.
- Tell us about a time that you worked on a project with a team. What was something you struggled with in this environment?

I interviewed at Lumen (United States)
I submitted my application and got an email within a few days to complete a hirevue interview with 7 questions and 2 games at the end. I'm waiting to hear back about that and will edit if they respond or contact again
- Describe a time where you had to prepare for a big presentation for about a month. How did you prepare, what were your actions, and what were the results (something like that)
- Imagine you are offered a new job tomorrow and asked to perform skills or meet requirements outside of your comfort zone. How would you approach the situation?
- Describe a time where you've gone above and beyond a customers or stakeholder's(?) requirements. What were your actions (something like this)
- Describe a time when you had to act quickly based on misleading information from multiple sources to make a decision. What did you do? (something like this)
- Talk about a time when you worked with a team for a common goal

I applied through college or university. I interviewed at Lumen (United States) in Nov 2020
You must complete this exercise in order to be considered for our open position, and we strongly encourage you to complete the interview within 5 days of your application date. The interview includes a set of questions for you to record a response to in addition to Game Challenges. You will have time to practice before each question, and each game has its own instructions you’ll be able to read before playing them.
- I don't remember it well

I applied online. I interviewed at Lumen (Denver, CO) in Nov 2020
Three rounds of interviews with your final interview being with the top manager. Very long process but everyone is kind and seems like they want you to succeed. I have not yet received an offer but I should be getting one within the next week or two. This is for summer internship.
- Tell us about a time when you were face with a hard decision and had to choose?

I applied online. I interviewed at Lumen (Miami, FL) in Nov 2020
Received email after application. Sent assessment test and completed it. Set up interview with HR. After that received email saying job had been cancelled. This same process has happened several times with several jobs at Lumen in last few months.
- Tell me something about your experience that fits our position.

I interviewed at Lumen (United States)
7 interview questions, 2 games 30 seconds to prepare for each question, 3 minutes to answer A lot of "talk about a time questions", so prepare some examples of scenarios you've been in where you've accomplished a lot
- Imagine you are offered a new job tomorrow and asked to perform skills or meet requirements outside of your comfort zone. How would you approach the situation? (taken from another post)
- Describe a time where you had to prepare for a big presentation (or something along those lines)
- Describe a time where you've gone above and beyond a stakeholder's(?) requirements.