Lumen Interview Questions
Updated Jan 30, 2023
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Interviews at Lumen
Interviews for Top Jobs at Lumen
- Software Engineer (82)
- Customer Service Representative (20)
- Senior Software Engineer (19)
- Intern (16)
- Network Engineer (14)
- Sales and Care Associate (Call Center) Inbound (14)
- Account Manager (14)
- Engineer II (11)
- Java Developer (10)
- Software Developer (9)
- Sales Representative (9)
- Project Manager (9)
- Customer Service and Sales Representative (8)
- Retail Sales Associate (7)
- Analyst (7)
- Sales Engineer (7)
- Network Technician (7)
- Manager (6)
- Tech Support (6)
- Technical Support (6)
- Engineer (6)
- Engineer I (5)
- Lead Sales Engineer (5)
- Sales Manager (5)
- Associate Engineer (5)
- Program Manager (4)
- Business Analyst (4)
- IT (4)
- Software Engineer Trainee (4)
- Module Lead (4)
Anonymous Interview Candidate
I interviewed at Lumen
Was supposed to have an interview with them over the phone. Waited an hour but no call. Sent an email to the recruiter only to be ghosted. Prepped all week for it just to get ghosted. Thanks, buddy.
Anonymous Interview Candidate
I interviewed at Lumen
i was asked to tell about my self and to tell about a complicated feature i was involved in the development life cycle. The interview was divided by 2 and was on phone and i never would have think i will be interviewed for 50 mins (i thought it will be 15 mins call) via Phone call. it's disrespectful for both sides
- Telll me about yourself Tell me about feature that you have tested
Got a burning question about Lumen? Just ask!
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Anonymous Interview Candidate
I applied online. The process took 3 weeks. I interviewed at Lumen
Must complete online test and video interview, before speaking with a person. I was nervous but made it to an interview with a person only to be told the job description was not completely accurate and my experience did not match their needs
- What is the toughest challenge you have faced?
Anonymous Interview Candidate
I applied online. I interviewed at Lumen
Initially it was a conversation over the phone. The second round was an on site interview with multiple managers. Several behavior questions as part of the interview. Finally as discussion with HR.
- Describe a time when you had to manage multiple things at one time.
Anonymous Interview Candidate
I interviewed at Lumen
It was a hireview interview and it had basic questions like what is the challenging situation, how you dealt with difficult coworker, how you handled when a team member left in middle of work.
- What is the challenging situation you worked on? How you handled a difficult coworker? How did you handled a situation when a team member left in middle of work.
Anonymous Employee
I interviewed at Lumen
Hirevue interview first with question/ answer recordings. then panel interview a week later with the hiring manager and 5 panelists. Fair and balanced interview process overall. It helps if you have a referral- but really prepare for the Hirevue.
- Tell me about a project that you were part of that failed? How did you respond? What was the situation?
Anonymous Interview Candidate
I applied through a recruiter. I interviewed at Lumen
There are a bunch of unrelated questions that don't even reflect what the job is all about. I don't really know why I decided to respond to their emails ..
- Tell us if you will need sponsorship
Anonymous Interview Candidate
I applied online. I interviewed at Lumen
I applied via LinkedIn, and the team lead approached me after 3 days in order to schedule a phone interview; afterwards, I got a data analysis task to complete using Google BigQuery.
- Why do you think you will be a good fit for our team?
Anonymous Interview Candidate
I applied online. I interviewed at Lumen
video recorded interview for the first round with no human interaction, questions are based on STAR framework and remind Amazon style. You have two tries on each recording, plus math minigames after that. Which doesn't make any sense.
- 1. Describe a difficult task and how you addressed it. 2. Describe a time when you successfully coordinated a group of people with diverse skills 3. Case where you needed to make a quick decision, but you were faced with conflicting information from multiple sources. 4. Case where you built a positive relationship with someone to achieve a better result or to solve a problem. 5. Case when asked to perform skills or meet expectations that were outside of your comfort zone. 6. Case with a challenge at work. 7. Please describe a time when you were faced with conflicting interests between what was right for a customer or coworker versus what was right for your company as a whole.
Anonymous Interview Candidate
I applied online. I interviewed at Lumen
It was a virtual interview where it recorded you for a minute after you read a question. No human interaction at all. It was quite unnerving. You weren’t even able to redo the answer if you were nervous.
- Standard interview questions. Biggest weakness…
Lumen Interviews FAQs
Glassdoor users rated their interview experience at Lumen as 60.0% positive with a difficulty rating score of 2.68 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Sales and Care Associate (Call Center) Inbound and Intern rated their interviews as the hardest, whereas interviews for Customer Service Representative and Software Engineer roles were rated as the easiest.
The hiring process at Lumen takes an average of 24 days when considering 765 user submitted interviews across all job titles. Candidates applying for Software Engineer had the quickest hiring process (on average 7 days), whereas Account Manager roles had the slowest hiring process (on average 42 days).
Common stages of the interview process at Lumen according to 765 Glassdoor interviews include:
Phone Interview: 18.91%
One on One Interview: 14.27%
Drug Test: 14.00%
Skills Test: 11.66%
Group Panel Interview: 9.91%
Background Check: 9.73%
Presentation: 7.85%
Personality Test: 6.61%
IQ Intelligence Test: 5.83%
Other: 1.24%
Popular Careers with Lumen Job Seekers
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