relaxed, scenario questions, in person in a laid out envoirnment. They scored you on the 3 questions asked. They are very keen on having posostive people wh are keen to help others.
Interview questions [1]
Question 1
Describe a time you have been forced to leave your comfort zone
Hi there, thanks for taking the time to share your review about your interview experience with us! We're pleased to hear that you had a positive experience.
Marks and Spencer
Other Customer Service Associate Interview Reviews for Marks & Spencer
A short interview included selling a quiche and answering questions about customer service. It was conducted for around 20 minutes and the interviewer was friendly. I got the call the following day.
Interview questions [1]
Question 1
Can you give an example of a time you experienced great customer service?
I applied online. I interviewed at Marks & Spencer (Manchester, England) in Oct 2024
Interview
Very short and efficient, very laid back and easy, one on one with hiring manager based around 4 or 5 questions centered around customer service and ways to improve or innovate.
Interview questions [1]
Question 1
What are three things you noticed around the store that we can improve on
I interviewed at Marks & Spencer (Bromley, England)
Interview
You need to demonstrate a good knowledge as to what makes good customer service. Some role play may be involved but it is used to see how you would interact
