Customer Service Representative applicants have rated the interview process at Mediacom Communications with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 56.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Mediacom Communications overall takes an average of 19 days.
Common stages of the interview process at Mediacom Communications as a Customer Service Representative according to 10 Glassdoor interviews include:
Skills test: 20%
One on one interview: 17%
Background check: 15%
Drug test: 15%
Phone interview: 13%
Personality test: 7%
Presentation: 7%
IQ intelligence test: 4%
Group panel interview: 2%
Here are the most commonly searched roles for interview reports -
Basic interview questions checking your customer service and to see if you could handle a fast paced loud environment. First there is a phone interview then a fairly relaxed interview with the HR Manager.
I applied online. The process took 1 day. I interviewed at Mediacom Communications (Valdosta, GA) in Apr 2018
Interview
Interview process lasted about 2 hours.Completed an Assessment online then met with one of the Supervisors for an interview. After the interview was complete he walked me through the building. Next day received a email to complete for background check.
I applied online. I interviewed at Mediacom Communications (Des Moines, IA) in Aug 2017
Interview
Interview was long and extensive taking hours for a tour and shadowing a rep on the phone. This was not told ahead of time, then after I accepted their offer they were unable to get me into a training class in time, what a waste of 3 weeks!