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      Micro Center

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      Customer Service Representitve Interview

      Mar 6, 2024
      Anonymous employee
      Houston, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Micro Center (Houston, TX)

      Interview

      Group Interview Guide 1st * You're gonna be put into a group of 2 and basically give a presentation about the other person (basically advertising them kinda) 2nd * Put into groups of three where you have to answer questions about how to serve the customer/store and what stuff do the csrs ask you about at the front. OFFER TO ANSWER THE BONUS QUESTION AND BE VERY CONTRIBUTIVE TO THE COVERSATION WITH THE GROUP 3rd * There's gonna be 2 assessments, I'll describe them here. 1st, This is basically a corporate one where you'll answer questions like (if a family member took 5 dollars from a cash register, would you report them), ANSWER LIKE YOUR SUPERVISOR IS BEHIND YOU WATCHING. Basically questions similar to that for the first one 2nd, This is a stress test, you basically want to do as many questions as possible as well as being correct on the majority of them. You arent expected to finish all the questions but finish around 30-40 questions out of the 50. These are like weird math questions and other hypothetical stuff.

      Interview questions [1]

      Question 1

      Not standard questions from a regular interview, Its a group interview
      Answer question
      1