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      NTT DATA

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      Service Operations Manager-Australia Interview

      Feb 16, 2017
      Anonymous Interview Candidate
      Sydney
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 months. I interviewed at NTT DATA (Sydney) in Feb 2017

      Interview

      * Highly unprofessional and the worst experience/mistake of my career. * A job was advertised on 9th Dec 2016 & I applied on 28th Dec 2016. I got a confirmation email. I was looking at their website and I found out some of the jobs were open from June/July, that created doubt in my mind. I sent an email to recruitment about job expiry on 21st Jan 2017. After 2 -3 days, the website was updated and cleared the job I applied. I got an email from Asst. HR about my availability for a quick chat. I provided my availability and received a call from Singapore.The call was over 20 minutes about my experience, expectations.I specifically asked about the job I applied, " Is this role still open?" The answer was "Yes" Please refer to below section for interview questions but I was told that we will get back to you in two weeks time. After 2 weeks, I sent email for an update (no response), I went through internal contacts and found out even managers are not aware of this ad or position. Ridiculous!! I believe the company should improve communication to applicants by being honest or declining the application. Note: Some fields in Glassdoor are mandatory such as "interview time" "Location" & "offer accepted/declined" So please ignore those parts as I filled it to avoid error.

      Interview questions [1]

      Question 1

      1) Why would like to leave your current job? 2) Salary Expectations 3) What was the team size? 4) What do you know about Arkadin? & some more behavioural questions.
      Answer question
      1
      avatar
      NTT DATA response
      9y
      Thank you for your feedback. We strive to make Arkadin an employer of choice. We are sorry to read that your applicant experience was not satisfactory. The position you referred to was actually open when you applied and we confirmed that it’s part of a centralized organization in Asia Pacific. We are currently improving our application management process and your feedback is very valuable to work specifically on the response time and the clarity of the communication.