Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      National Grid

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: National Grid reviews | National Grid jobs | National Grid salaries | National Grid benefits | National Grid conversations
      National Grid interviewsNational Grid Manager, Interactive Customer Experience interviewsNational Grid interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Manager, Interactive Customer Experience Interview

      Apr 13, 2013
      Anonymous employee
      Brooklyn, NY
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied through other source. The process took 7 weeks. I interviewed at National Grid (Brooklyn, NY) in Jul 2012

      Interview

      The job title and descriptions changed 3 times during the recruitment process. My background check was not done and my references never called. I showed up for my first day and my new boss was no longer employed with the company. I did not receive a computer or log-in for 3 weeks from the day I started. It was very challenging

      Interview questions [1]

      Question 1

      During the interview I was told that one of the team members was " to junior for their job" and the lead was unorganized and needed oversight. Ouch! That was uncomfortable.
      1 Answer
      1