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National Grid

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National Grid

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National Grid Reviews

Updated Jan 19, 2022

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Found 1,262 of over 1,544 reviews

3.9
78%
Recommend to a Friend
81%
Approve of CEO
National Grid CEO John Pettigrew
John Pettigrew
296 Ratings
Pros
  • "This organization has a great work-life balance(in 135 reviews)

  • "Good benefits very good management(in 79 reviews)

  • Cons
  • "Storm duty: when the roads are bad you may be driving in your personal vehicle to any and all national grid offices(in 35 reviews)

  • "Tons of micromanaging from upper management(in 32 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Ratings by Demographics

    This rating reflects the overall rating of National Grid and is not affected by filters.

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    1. 5.0
      Current Employee, more than 3 years

      Great place to work

      Nov 2, 2021 - Construction Supervisor in Waltham, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pro family life, great work life balance. Plenty of opportunities to move around the company to find the right role, and you won’t be looked down upon for this. Overall, very good place to work, there are far more terrible options out there for similar salary ranges

      Cons

      Communication between departments can be difficult to navigate. Being consistent in your message can help with this.

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    2. 1.0
      Former Employee, more than 10 years

      A miserable place to work : avoid at all costs. The epitome of all that is wrong with corporate America.

      Nov 8, 2021 - Senior Analyst in Tyngsboro, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very few. I suppose the associated benefits were decent.

      Cons

      This review is for a Senior Analyst position at the Sandy Pond HVDC site. I worked here for several years before resigning in Fall of 2021. This workplace can be characterized by extreme personality types and antiquated/inefficient work practices. These two things make it an extremely difficult and unpleasant place to work and I don't see it changing anytime soon unless there is a complete overhaul/replacement of the management. Here are some of a inexhaustible list of cons: 1) Micromanagement to a such a large degree that it becomes a detriment to productivity and creativity 2) Numerous HR violations including an "unofficial" tracking method of salaried-employees on-site arrival and departure times. Perhaps it is due to the remote location of this site that they have been overlooked. An audit would bring them to light. 3) Caustic management that looks for any opportunity to get you in trouble for both direct- and non-direct reports. In short, they makes your work experience a living hell. 4) Consistent secretive and 'game' playing behavior between management and certain staff members. 5) Very few, if any colleagues can be trusted. Full of people with hidden agendas and/or ulterior motives. People in leadership positions make promises of teamwork and support that never come true. Consistent 'throwing you under the bus' tactics 6) Poor allocation of talent and assignment of projects; mundane tasks are given to employees who have a lot more to bring to the table 7) Very little accountability is held; constant blame-diversion

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      2 people found this review helpful
    3. 4.0
      Former Employee, more than 5 years

      Greatful for the experience but happy to move on

      Dec 28, 2021 - Permit Coordinator in Melville, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Happy with pay and benefits -Exposure to challenging large scale capital projects -Enjoyed collaborating with many other departments -Lots of smart, helpful, and diverse coworkers -Volunteer and development opportunities available -Work life balance such as generous parental bonding leave -Working in and with many diverse communities -Opportunity to work on stretch projects and join committees to help improve the business

      Cons

      -Much different organization than what I signed up for, helped grow, and enjoyed years prior -Nearly constant reorganization of structure and frequent turnover in leadership roles -Distrust in most of the leadership I’d reported to -Prides themselves on being a top tier ethical company, but did not feel supported (or in some cases even acknowledged) by the ethics team in my experience;; nepotism and favoritism is frequently noted. -I was let go suspiciously soon after returning from my medical leave with close to no explanation, no direction on returning company assets etc, and no exit interview. (Sadly, I was somewhat relieved because my experience had become so negative especially with my line manager) -Poor morale amongst the department. Little to no team building practices -Received almost no training or guidelines for a role that I was entirely responsible for -Job postings do not accurately depict the roles -No progression for my role established -In theory there is ample opportunity to move around, but I personally did not feel like I could spend a significant part of my career there (even if having the best experience) -HR appears to be there to serve management and not employees -Large gap between highly experienced, long time employees and inexperienced new employees

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    4. 4.0
      Current Employee

      generally good ppl, sometimes boring work

      Jan 5, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - understanding colleagues - ability to make impact - flexibility to try new approaches. manager is open to new ideas always

      Cons

      - keep changing remote work policy .... just keep offices closed for now - they wanted ppl to come into work 3 days a week expectation - work's priority is to save company money ... not very innovative or "exciting"

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    5. 5.0
      Current Employee

      Sustainability Hub

      Jan 3, 2022 - Sustainability Ambassador in Worcester, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This job is very flexible and the hours can be easily maneuvered around class times for college students. Marketing based but good experience for anyone looking for an internship

      Cons

      Can be slow at times with not a lot of work. This could be a product of the virtual setting

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    6. 5.0
      Current Employee, more than 3 years

      Interesting work, great people

      Jan 5, 2022 - Lead Business Systems Analyst in Waltham, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I have been assigned interesting, varied projects at National Grid. It's been a very positive work environment for me with lots of terrific people.

      Cons

      There are internal processes that could be streamlined to save time.

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    7. 4.0
      Former Employee

      n/a

      Jan 12, 2022 - CsrII 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good company pays great great benefits

      Cons

      being promoted to next level

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    8. 4.0
      Current Employee, more than 10 years

      Union employee

      Nov 28, 2021 - Operations in Worcester, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great pay. Great hours. Great training. Very safety conscious. Great if U love to work outdoors. Excellent tools/vehicles/contractor assistance. Great benefits. Good communication CONCEPT. Opportunity to grow your career

      Cons

      Inconsistencies between departments and work locations, re: protocol and union / management relations. Know that u will be working in weather of all kinds, ur paid well to do so. Physically demanding, don’t apply if your a couch potato. Overall it’s a great company, but there are pocket areas that need attention. It’s a big company, I’m referring to what I know.

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      1 person found this review helpful
    9. 1.0
      Former Employee, more than 1 year

      Avoid if you want to do be enabled to do great work.

      Jan 4, 2022 - Security Analyst in Northbridge, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits are decent (but not special). A paycheck was deposited on time each month. (Yes once a month, so you’ll wait a while.)

      Cons

      Broken processes, annoying re-work, infrastructure groups don’t like security, work objectives are planned in a vacuum and dished out to the masses (heavy command and control structure), poor interaction and work streams between teams/depts, mediocre management that thinks they are top notch. And best of all they are dabbling in Agile and doing it wrong. And much more! Great place to put your head down or end a career.

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    10. 5.0
      Current Employee

      National Grid

      Jan 5, 2022 - Lead Program Manager in Syracuse, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team environment, executives who care

      Cons

      slow to make changes due to org. size

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    Viewing 1 - 10 of 1,262 Reviews

    National Grid Reviews FAQs

    78% of National Grid employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated National Grid 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at National Grid to be coworkers, career development, benefits and the cons to be senior leadership, culture, management.

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