I applied online. The process took 4 weeks. I interviewed at National Grid (Waltham, MA) in Jun 2013
Interview
I got called to schedule an onsite interview. It was brief interview for no more than an hour with two of the yard supervisors. Asked mostly behavioral questions about managing others and dealing with workplace stress and the stressful employees.
Operations test taken, Phone call to screen, then a 2 hour long interview with members of the operations team. Technical Questions as well as Human Resources Behavioral questions were asked.
Interview questions [1]
Question 1
Name a time when you worked with an unhappy customer