Needle & Thread interview questions

Great interview and lovely team, which was nice to talk to. However it seemed they were not sure of what they wanted out of this role. I've been approached about this role by 4 different recruiters.

Really unprofessional process; I was told I would receive a link to a zoom call before my interview and I never got an email despite following up, then 4 minutes after my interview was due to start I received a link to a google hangout, meaning I then had to try and download an entirely new app when my interview was already 5 minutes behind at this point. Was told I would hear either way by the Friday (2 days after) which was a month ago now......... emailed to get confirmation as I hadn't heard anything and was ignored. Ridiculous process