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      Neiman Marcus

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      Customer Care Associate Interview

      Apr 20, 2015
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Neiman Marcus (Dallas, TX) in Jan 2013

      Interview

      Everything was done over the phone or online. It was a phone interview that took about a week to schedule. After the interview was scheduled I received a called a we had a phone interview that lasted about 20 minutes. It was a fairly easy process. I would rate it as a very average interview and it was not hard at all.

      Interview questions [1]

      Question 1

      Name a time you had to handle a disgruntled customer. What did you do?
      2 Answers

      Other Customer Care Associate Interview Reviews for Neiman Marcus

      Customer Care Associate Interview

      May 21, 2015
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Neiman Marcus (Dallas, TX)

      Interview

      I received a phone call a few days after I applied. I spoke with someone in Human Resources, after a complete background check, I was offered the position of customer care representative.

      Interview questions [1]

      Question 1

      How many years of experience I had
      Answer question
      1

      Customer Care Associate Interview

      Apr 10, 2013
      Anonymous employee
      Accepted offer
      Positive experience

      Application

      I applied online. The process took 5 days. I interviewed at Neiman Marcus

      Interview

      I was called asked if I would be interested. My background check was done. Then I was told to take drug test. About an hour later accepted the job. Started 3 days later.

      Interview questions [1]

      Question 1

      There was nothing difficult
      Answer question

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