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      Netskope

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      Customer Success Manager Interview

      Oct 29, 2025
      Anonymous Interview Candidate
      Vancouver, BC
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Netskope (Vancouver, BC) in Jul 2025

      Interview

      And as one of the greatest champions of our time once said, my competition has two chances “slim to none” - Muhammad Ali You treat everybody fair but you can’t treat everybody the same

      Other Customer Success Manager Interview Reviews for Netskope

      Customer Success Manager Interview

      Oct 13, 2025
      Anonymous employee
      London, England
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 2 months. I interviewed at Netskope (London, England) in Mar 2024

      Interview

      Went through 3 rounds of interviews, firstly with HR, then with my potential peers and finally with the VP of Customer Success. It was the usual competency and use case questions and i provided the answers and moved through the interview process. The recruiter told me i was successful and had been offered the role. I was given a draft contract and verbal offer and told the official contract would follow soon... Week passed and nothing, they failed to respond to emails although i managed to speak with the VP of CS, the answers were evasive and non committal. Eventually, after at least a month of waiting (whilst being unemployed - it felt a lot longer) i finally received a confirmation that 'the role is no longer open' Very unprofessional process, if they treat their candidates who make it through the entire process, then i hate to think how they treat their full time employees.

      Interview questions [1]

      Question 1

      Tell me a time you dealt with a difficult situation with a customer.
      Answer question
      avatar
      Netskope response
      7mo
      Thank you for taking the time to share your feedback. I sincerely apologise that your experience with our interview process was not a positive one. I understand your frustration with the length of the process, delays and the communication you experienced. I would like to hear more about your experience so I can investigate further to ensure this does not happen again. Please feel free to contact me directly at mmorgan@netskope.com and we can schedule a call to discuss in more detail. Kind regards Max Morgan Director, Talent Acquisition

      Customer Success Manager Interview

      Aug 1, 2023
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Netskope in May 2023

      Interview

      Multiple rounds with structured format and two technical interviews with questions revolving networks/casb/dlp/swg and the usual understanding of SASE. The interview is to figure out where you are in terms of technology understanding.

      Interview questions [1]

      Question 1

      Questions around Network protocols ,Encryption, Certificates, API. Proxies types.
      Answer question
      1