Is it hard to get hired at Ombud?

Glassdoor users rated their interview experience at Ombud as 42.9% positive with a difficulty rating score of 2.57 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Front End Developer and Inside Sales Representative rated their interviews as the hardest, whereas interviews for Customer Success and Inside Sales roles were rated as the easiest.

How long does it take to get hired at Ombud?

The hiring process at Ombud takes an average of 25 days when considering 7 user submitted interviews across all job titles. To compare, the average duration of hiring at similar companies like BlackRock, Inc. is 14 days, Fabricated Software, Inc. is 2 days, and Apple Inc. is 21 days. Candidates applying for Front End Developer had the quickest hiring process (on average 14 days), whereas Customer Success Analyst roles had the slowest hiring process (on average 56 days).

Where can I find Ombud interview experiences by job title?

Software Engineer (4) ; Sales (2)

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Ombud interview questions

based on 7 ratings - Updated Sep 2, 2020

Average interview difficulty

Mixed interview experience

How others got an interview

50%
Applied online
Applied online
33%
Recruiter
Recruiter
17%
In Person
In Person

Interview search

7 interviews

Customer Success Analyst Interview

Sep 2, 2020

Anonymous Interview Candidate

No offer

Positive experience

Average interview

Application

I applied in-person. The process took 8 weeks. I interviewed at Ombud (Denver, CO) in Aug 2020

Interview

I began by talking with the hiring manager and department manager on the phone, signing an NDA, and then learned as much as I could about the company's software product. Later in the process, I has an interview at the Denver, CO downtown office where I discussed the product with the department manager, had a cultural interview pertaining to the company's values and mission, and finally interviewed with the CEO.

Interview questions [1]

Question 1

What are 3 ways that you would improve our employee handbook?

1 Answer

Recruiter/Office Manager Interview

Aug 9, 2019

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I interviewed at Ombud

Interview

First was a phone interview with the Director of HR, Nick, to chat about my experience, Ombud, and the role. Then I had to complete an online assessment (approx. 30 mins) and was promptly invited to come on-site to meet with other members of the team. I met with 4 different interviewers who each gave me their unique perspective of the product and company which was really helpful. I was then invited to come on site again to do a small presentation related to my experience, followed by a Q&A. The final step was an in-person meeting with the CEO, Thad. We spent the first 30 minutes discussing my background/ experience and the final 30 minutes was my opportunity to ask questions and understand company goals. Overall it was a smooth and informative process and I really enjoyed each conversation.

Interview questions [1]

Question 1

How did you handle a difficult situation/ moral dilemma with a coworker?

Answer question

Customer Success Interview

Jul 29, 2019

Anonymous Interview Candidate

Declined offer

Negative experience

Easy interview

Application

I applied online. The process took 4 weeks. I interviewed at Ombud in Jul 2019

Interview

I interviewed by phone initially and then in-person twice - first with the team and direct supervisors and then with the CEO, Thad Eby. While the team and staff were excellent, Thad was unprepared and had clearly not read my CV or cover letter, despite this being a late stage interview in the process. He was on his cellphone frequently while speaking to me, obviously disengaged. He also asked me inappropriate questions about how/where I grew up which had no relevance to my experience or the position. Although I had great conversations with the team, I came away feeling like Thad and I had not connected, so I was a little surprised to receive an offer. Frankly, I was not comfortable with the CEO interaction and had another very competitive offer on the table, which I accepted instead.

Interview questions [1]

Question 1

I was asked to explain a situation where I had worked with a team to rectify/deliver a good customer experience.

1 Answer

Ombud response

Hi There, This is Thad, the CEO of Ombud. Thank you for taking the time to share your feedback that interviewing with Ombud was a negative experience for you. Your experience is never the impact I wish to have on candidates, and I am sorry you walked away feeling as though we had not connected. My intent behind my interview questions is to understand each candidate's story - what brought you to Ombud and why you are looking to join our team. The goal behind our Customer Success Analyst position is to provide an entry-level opportunity to join the Denver tech community, and most of our CSAs joined Ombud as part of a career change. In an effort to support that important decision, I want to understand where candidates are coming from and how Ombud can help them achieve their goals. Congratulations on accepting another position in Denver. We're bummed you won't be joining our team, and we wish you the best of luck in your career. Thad

Viewing 1 - 5 of 7 Interviews

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