Quick. Went from phone interview to coming in to 'shadow' only for 30 minutes. Talk on initial call was starting within less than a week. Only doing this review to read other reviews before accepting or declining.
I applied online. I interviewed at OneTouch Direct (Tampa, FL) in Oct 2016
Interview
Applied for Verizon, ending up working for T-Mobile. The interviewer did not know the positions were available. About 40 people were in the room, when the interviewer did not know what he was doing, at least half the room walked out.
Interview questions [1]
Question 1
Describe a scenario where you had to calm a escalated customer and how you did it.
I applied online. The process took 2 weeks. I interviewed at OneTouch Direct (Tampa, FL) in Jan 2012
Interview
Sign up online, you get a phone interview. Get called back in for a sit down interview screening with HR. If all goes well you interview with a program manager. After a urine screen, background check and two+ weeks of class training, you hit the floor making phone calls. If you do well, they'll give you better leads.
