Technical Support Engineer applicants have rated the interview process at Ping Identity with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 56.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Engineer roles take an average of 21 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Ping Identity overall takes an average of 21 days.
Common stages of the interview process at Ping Identity as a Technical Support Engineer according to 3 Glassdoor interviews include:
Phone interview: 16%
IQ intelligence test: 16%
Personality test: 16%
One on one interview: 11%
Group panel interview: 11%
Skills test: 11%
Drug test: 11%
Presentation: 11%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at Ping Identity (Melbourne) in Feb 2023
Interview
3 stage interview process stating with HR then technical interview followed by soft skills interview.
Good experience and engaging process. Stress free process and very accomodating. Knowledgeable interviewers. Very considerate.
I applied online. I interviewed at Ping Identity (Melbourne)
Interview
Had the great opportunity to successfully clear the interview.
The interview process was 3 rounds Technical and Mangerial followed by an HR discussion.
Emphasis was on the job requirement and not generic.
First round : Recruiter assessment
- Overall technical skills
- Work history
- General awareness
- Followed by a task to be competed offline which was a technical challenge of setting up of webserver from scratch, setup security, IAM and other requirememts
Second round:
A detailed discussion about the project and follow up questions.
Scneraio based questions with customer support focus. Mock customer call with an irate customer and random scenario which was very well setup and was a surprise!
Third round: HR discussion about the salary components, benefits and start date,
Interview questions [1]
Question 1
First round : Recruiter assessment
- Overall technical skills
- Work history
- General awareness
- Followed by a task to be competed offline which was a technical challenge of setting up of webserver from scratch, setup security, IAM and other requirememts
Second round:
A detailed discussion about the project and follow up questions.
Scneraio based questions with customer support focus. Mock customer call with an irate customer and random scenario which was very well setup and was a surprise!
Third round: HR discussion about the salary components, benefits and start date,
I applied online. I interviewed at Ping Identity (Denver, CO) in Oct 2021
Interview
2 informal and casual phone calls with HR recruiters then a 30 minute phoner with manager. Final video zoom with 4 people including coworkers, manager, and team lead that lasted 75 mins. Some questions were difficult but not too complex.